Intrinsic - Self realize motivation
Extrinsic - money, status..etc
Maslow Hierarchy of Needs
Self-Actualization
Esteem
Social
Safety
Physiological
McClelland's Needs Theory
The need for: Achievement (nArc)
: Power (nPow)
: Affiliation (nAff)
The Job Characteristics Model
Core job Dimension -> Critical Psychological states -> Personal and work outcomes
Skill variety - diff skills for a job
Task identity - building an airplane
Task significance - take pride in task for its important
Job Redesign
Job Rotaion
Job enlargement
" enrichment
self manage work team
Goal-Setting Theory
Specific Goal
Self Feedback
Difficult goals
----------
Performance
Equity Theory
*Employees compare their ratios of outcomes in-puts of relevant others.
Underreward < equity =" Overreward">
Expectancy Theory
-The strength of a tendency o act in a certain way depends on:
-Str of an expectation that the act will be followed by given outcome
-Attractiveness of the outcome to the individual.
Individual Effort -> Individual Performance -> Org Rewards -> Personal goals
Reinforcement Theory
*Four Methods of Shaping Behavior:
-Positive reinforcement
-Negative reinforcement
-Punishment
-Extinction
Methods for leaders to affect motivation
-Create a compelling vision
-Ensure employee-job fit
-Setting challenging, achievable goal
-Monitoring and rewarding performance
-Proactive managing low performers
-Creating the proper company culture
-Avoid demotivating actions
Motivation is not the Whole Story
Motivation + Ability + Opportunity to Perform
Performance = f(A * M * O)
Objectives
-Describes how org foster unethical business
-Define ethics and values
-Better articulate your own values
-Explain how org can promote
Values
*Core belief or desire that guide or motivate attitudes and actions
*Two Type: Terminal = end
Instrumental: means
look in book make clear distinction
Schwartz and Bilsky's Seven Universal Values
*Prosocial
*Restrictive conformity
*Enjoyment
*Achievement
*Maturity
*Self-Directed
*Security
Ethics
*The conception of right and wrong conduct that tells us whether our behavior is moral or immoral, good or bad
*not just about right and wrong!
*A few types of ethical reasoning approaches
-Utilitarianism - the many
-Individual and universal rights - the few
-Justice - what's fair
-Caring - value of relationship
-Environmentalism
Simple Ethics Test
- Golden Rule
- Publicity
- Kid on your shoulder
How to foster ethical behavior
-Clearly define & communicate ethical expectations
-Leader commitment and behavior
-Reward ethical behavior and punish unethical behavior
-Teach the tools of ethical decision making
-Encourage discussion of ethical issues
-Avoid the moral blindness and biases
-Account for theories of motivation
Ethics and international business
-Who's values should dominate?
-Some specific issues
-Bribery
-How should foreign workers be treated?
www.Business-humanrights.com
Test monday
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