Describe seven theories of mgnt and their "ideal" manager
Scientific Management (Taylor)
-Efficient division of labor
-Small standardized job
-Matched to the capabilities of trained workers who received wage incentives
Administrative Theory (Fayol)
Basic Functions of Managers
Plan->Control->Organize->Command
Administrative Theory(Weber)
Bureaucracy as a solution to nepotism, favoritism and unprofessional behavior
Human Relations School (Hawthorne Studies)
-Acknowledged the effect of the informal social system with its norms and individual attitudes and feelings on organizational functioning
-Underlined the importance of employee morale and participation
shows interests in employees increase productivity
Assumptions about Human Nature
Theory X
ppl wont work unless u prod them
Inherently lazy, Dislike responsibility, prefer to be led
Theory Y
Carrot approach
Responsible, Motivated to work hard, Capable of self-direction
Decision Making School
-Described org as social systems based on individual decision
-Contribute the idea of bounded rationality
-Manager could control employee behavior by controlling the premises of decision making
we dont have infinite time to test, so were bounded,
Contingency Approach
-There is no one best way to manage in every situation
-Managers must find the appropriate method to match a situation
Open Systems Theory
-Organizations and all subdivisions take in and transform resource into a service/product which is purchased/ultilized by a large sytem
-All part are interdependent
Competing Values Framework
-Master manager balance the competing values of four diff models based on the situation
Human Relation -The irresponsible country club
Open System - The tumultuous anarchy
Internal Process - The Oppressive sweat shop
Internal Process- The Frozen Bureaucracy
Mental Maps
-The First step in managing the paradoxes of organizational effectiveness is understanding one's own theories of management
-Our theories or mental maps determine what we see when we look at situations and determine the role we perform
What do Great Manager Do?
Communication 28% | 45%
Traditional Management 13% | 15%
Human Resource Development 11% | 27%
Networking 48% | 12%
Fast promote Vs High performance
Lesson for today's Manager
-Learn to analyze complex situation using a variety of models or theories because no one theory is sufficient
-Develop a broad repertoire of behavior and knowledge about them when to sue them
-develop the self-control and self discipline to go beyond your natural style and adapt to a rapidly changing environment
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